People and organisational management practices in an emerging market multinational operating in the UK: the case of Tata Consultancy Services

Globalization has transformed the way business and work is conducted. The resultant increase in cross-border transfer of people, ideas, capital, technology etc. has meant stakeholders are affected by work being carried out in geographically different global destinations. This trend has changed global employment patterns and has led to management implications and consequences. China and India have led the way here. China, leading in manufacturing work and India, a major destination for 'Business Process Outsourcing' (BPO) and 'information technology enabled services' (Its) work.