Personalized support with ‘Little’ Data

Peter Bednar, Peter Imrie, Christine Welch

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

In this paper we look at opportunities to support the creation of value
for all through the use of end-user-owned Virtual Personal Assistant. We use a
chat-bot as example of technology with a possibility for transferring and diffusing
new functionality, features and capabilities. This category of software can
create potential value through its AI and natural language processing combined
with emulation and imitation of emotional engagement which is personal,
private and as such allows for intimate contextual relevance to be developed.
Original languageEnglish
Title of host publicationCreating value for all through IT
Subtitle of host publicationIFIP WG 8.6 international conference on transfer and diffusion of IT, TDIT 2014, Aalborg, Denmark, June 2-4, 2014. proceedings
EditorsPeter Axel Nielsen, Birgitta Bergvall-Kareborn
Place of PublicationHeidelberg, Berlin
PublisherSpringer
Pages355–358
Number of pages4
ISBN (Print)9783662434581
DOIs
Publication statusPublished - 2014

Publication series

NameIFIP advances in information and communication technology
PublisherSpringer
Volume429
ISSN (Print)1868-4238

Keywords

  • Personalized support, End-user owned, Knowledge worker, Little data, chat-bot, Emotional engagement, Contextual dependency, Natural Language Processing

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