Picking low hanging fruit? Synergies between strategic quality management and corporate social responsibility

Talal Alsaif, Barbara Savage, Debbie Reed

Research output: Contribution to journalArticlepeer-review

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Abstract

Purpose: The Purpose of this paper is to explore and identify the areas in common between Strategic Quality Management (SQM) and Corporate Social Responsibility (CSR) from the literature. Studying these areas is important to develop any further connection between SQM and CSR because of both the potential for benefit to organisations and society, and in order to minimise resources needed for effective action by capitalising on synergies.

Methodology: Literature Review.

Findings: Identification of opportunities for knowledge transfer between SQM and CSR.

Practical Implications: Synergies between SQM and CSR may offer attractive opportunities to capitalise on prior actions and learning, to enhance the value-added to an organisation and the society in which it operates.

Originality/Value: This evaluation is the initial stage of a more in-depth research study investigating the relationship between and integration of SQM and CSR, and its application in specific contexts.
Original languageEnglish
JournalBusiness Process Management Journal
Early online date17 Jul 2018
DOIs
Publication statusEarly online - 17 Jul 2018

Keywords

  • strategic quality management
  • corporate social responsibility
  • synergies

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