Abstract
This chapter examines how artificial intelligence (AI) and Industry 4.0 technologies are transforming sports marketing. As traditional methods for analyzing fan behavior lose relevance, AI provides advanced tools to understand preferences, emotions, and purchase patterns. The chapter details the roles of machine learning (ML) for predictive analysis, natural language processing (NLP) for social media sentiment, and computer vision (CV) for visual engagement. It also explores AI integration with blockchain for secure fan data management and the use of virtual and augmented reality (VR/AR) for immersive experiences. These technologies enhance decision- making, marketing personalization, financial risk reduction, and operational efficiency. Ethical concerns, including data privacy and algorithmic bias, are also addressed. The chapter offers practical insights for marketers, analysts, and researchers on using AI to build more personalized and sustainable relationships with the evolving generation of tech- savvy sports fans.
| Original language | English |
|---|---|
| Title of host publication | Improving Consumer Engagement in Digital Marketing Through Cognitive AI |
| Editors | Hamed Nozari, Sepideh Samadi, Stravroula Kalogeras |
| Publisher | IGI Global Publishing |
| Chapter | 4 |
| Pages | 51-98 |
| Number of pages | 47 |
| ISBN (Electronic) | 9798337337777 |
| ISBN (Print) | 9798337337753, 9798337337760 |
| DOIs | |
| Publication status | Published - 24 Sept 2025 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 9 Industry, Innovation, and Infrastructure
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