Promoting linguistic inclusivity in NGO work

This chapter challenges researchers to ask critical questions about the language policies and practices of the NGOs that they study, and to explore the role of languages in the relationships between NGOs and the communities that they claim to serve. Drawing on the findings of a 3 year international research project, the chapter discusses how neglect of local languages can lead to poor outcomes for NGOs in terms of data collection and building relations of mutual trust with communities. Researchers should therefore be keenly aware of linguistic and cultural factors in their analysis of NGO development work - as well as engage in critical self-reflection about the implications of language for their own research methods.