Abstract
Based on close examinations of instant message (IM) interactions, this chapter argues that an interactional sociolinguistic approach to computer-mediated language use could provide explanations for phenomena that previously could not be accounted for in computer-mediated discourse analysis (CMDA). Drawing on the theoretical framework of relational work (Locher, 2006), the analysis focuses on non-task oriented talk and its function in forming and establishing communication norms in the team, as well as micro-level phenomena, such as hesitation, backchannel signals and emoticons. The conclusions of this preliminary research suggest that the linguistic strategies used for substituting audio-visual signals are strategically used in discursive functions and have an important role in relational work.
| Original language | English |
|---|---|
| Title of host publication | Handbook of research on discourse behavior and digital communication: language structures and social interaction |
| Editors | R. Taiwo |
| Place of Publication | Hershey, PA |
| Publisher | IGI Global |
| Pages | 830-851 |
| Number of pages | 22 |
| ISBN (Print) | 1615207732 |
| Publication status | Published - May 2010 |