TY - JOUR
T1 - Remuneration practices in the UK hospitality industry in the age of the national minimum wage
AU - Williams, Stephen
AU - Adam-Smith, D.
AU - Christy, Gill
PY - 2004
Y1 - 2004
N2 - This article examines why the introduction of the National Minimum Wage has been less disruptive in hospitality than had been anticipated. It shows that in hospitality establishments pay rates are not the outcome of managerial decision making alone, but are influenced by broader economic and social processes. Furthermore, key aspects of the 'total reward system' held to exist in hospitality, the provision of live-in accommodation for workers and the practice of tipping, on which there are specific National Minimum Wage regulations, are generally not treated as remuneration. This highlights the need for a reconsideration of how remuneration practices in hospitality operate
AB - This article examines why the introduction of the National Minimum Wage has been less disruptive in hospitality than had been anticipated. It shows that in hospitality establishments pay rates are not the outcome of managerial decision making alone, but are influenced by broader economic and social processes. Furthermore, key aspects of the 'total reward system' held to exist in hospitality, the provision of live-in accommodation for workers and the practice of tipping, on which there are specific National Minimum Wage regulations, are generally not treated as remuneration. This highlights the need for a reconsideration of how remuneration practices in hospitality operate
U2 - 10.1080/02642060412331301192
DO - 10.1080/02642060412331301192
M3 - Article
SN - 0264-2069
VL - 24
SP - 171
EP - 186
JO - The Service Industries Journal
JF - The Service Industries Journal
IS - 1
ER -
