Residents' support for tourism development: the role of residents' place image and perceived tourism impacts

Dimitrios Stylidis, Avital Biran, Jason Sit, Edith Szivas

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Abstract

Drawing on the triple bottom line approach for tourism impacts (economic, socio-cultural and environmental) and adopting a non-forced approach for measuring residents' perception of these impacts, this study explores the role of residents' place image in shaping their support for tourism development. The tested model proposes that residents' place image affects their perceptions of tourism impacts and in turn their support for tourism development. The results stress the need for a more flexible and resident-oriented measurement of tourism impacts, revealing that more favorable perceptions of the economic, socio-cultural and environmental impacts lead to greater support. Moreover, while residents' place image has been largely neglected by tourism development studies, the findings of this study reveal its significance in shaping residents' perception of tourism impacts as well as their level of support. The practical implications of the findings for tourism planning and development are also discussed.
Original languageEnglish
Pages (from-to)260-274
Number of pages15
JournalTourism Management
Volume45
Early online date18 Jun 2014
DOIs
Publication statusPublished - 1 Dec 2014

Keywords

  • local residents
  • place image
  • place marketing
  • tourism impacts
  • tourism support
  • sustainable development

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