Revitalising executive information systems design and development

This paper reviews the conventional studies of Executive Information Systems (EIS) and related research areas. It is found that conventional EIS studies contribute little insights to the success development and adoption on EIS. Notably, there is a need for revitalising EIS design and development. A focus group study is conducted to explore and identify challenges faced by current managers' information processing activities, and to obtain managers' perceptions on agent-based solutions for supporting executive information processing. The findings have challenged the conventional EIS design guidelines or framework to a greater extent. This paper provides implications on the uncertainty of executive information and executives' information processing activities. The implications suggest a three-levels agent-based EIS design model for supporting executive's information processing activities.