@article{ff02888ae75048098f45028b8d154ed9,
title = "Saying sorry in advance for not turning up: a study of EFL teachers' text messages: what are the pragmatic features of apologies utilizing communications technologies in workplace settings?",
abstract = "A few years ago, I spent one year as Director of Studies (DoS) of a language school on the south coast of England, a first job back in the UK after living abroad for 18 years. The job was fine, but one particular responsibility was occasionally stressful: arranging cover for absent teachers at short notice. Sometimes I was free to teach the class myself and happily did so, but there were times when I had other things to do. Sometimes, several teachers would phone in sick at the same time.",
author = "Mark Wyatt",
note = "Material on these pages is copyright Cambridge University Press or reproduced with permission from other copyright owners. It may be downloaded and printed for personal reference, but not otherwise copied, altered in any way or transmitted to others (unless explicitly stated otherwise) without the written permission of Cambridge University Press. Hypertext links to other Web locations are for the convenience of users and do not constitute any endorsement or authorisation by Cambridge University Press.",
year = "2014",
month = mar,
language = "English",
volume = "30",
pages = "48--54",
journal = "English Today",
issn = "0266-0784",
publisher = "Cambridge University Press",
number = "1",
}