Ship Shape Cleaning: service excellence, customer feedback

Research output: Working paper

Keywords

@techreport{b9704390fe8a41439f988d769b698287,

title = "Ship Shape Cleaning: service excellence, customer feedback",

keywords = "BID",

author = "Nick Capon",

note = "Institution: University of Portsmouth. Department: Portsmouth Business School.",

year = "2008",

month = feb,

day = "5",

language = "English",

publisher = "University of Portsmouth",

address = "United Kingdom",

type = "WorkingPaper",

institution = "University of Portsmouth",

}