Socio-technical toolbox for business analysis in practice

Peter Bednar; Moufida Sadok; Vasilena Shiderova

doi:10.1007/978-3-319-07040-7_21

Socio-technical toolbox for business analysis in practice

Peter Bednar^*
, Moufida Sadok
, Vasilena Shiderova

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies’ understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.

Original language	English
Title of host publication	Smart Organizations and Smart Artifacts
Subtitle of host publication	Fostering Interaction Between People, Technologies and Processes
Editors	Leonardo Caporarello, Beniamino Di Martino, Marcello Martinez
Publisher	Springer
Pages	219-227
Number of pages	9
ISBN (Electronic)	9783319070407
ISBN (Print)	9783319070391
DOIs	https://doi.org/10.1007/978-3-319-07040-7_21 https://doi.org/10.1007/978-3-319-07040-7
Publication status	Published - 16 May 2014

Publication series

Name	Lecture Notes in Information Systems and Organisation
Volume	7
ISSN (Print)	2195-4968
ISSN (Electronic)	2195-4976

Keywords

contextual inquiry
organizational change
socio-technical analysis
socio-technical toolbox
systems heuristics
systems practice

Access to Document

https://link.springer.com/book/10.1007/978-3-319-07040-7

Cite this

Bednar, P., Sadok, M., & Shiderova, V. (2014). Socio-technical toolbox for business analysis in practice. In L. Caporarello, B. Di Martino, & M. Martinez (Eds.), Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes (pp. 219-227). (Lecture Notes in Information Systems and Organisation; Vol. 7). Springer. https://doi.org/10.1007/978-3-319-07040-7_21, https://doi.org/10.1007/978-3-319-07040-7

Bednar, Peter ; Sadok, Moufida ; Shiderova, Vasilena. / Socio-technical toolbox for business analysis in practice. Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes. editor / Leonardo Caporarello ; Beniamino Di Martino ; Marcello Martinez. Springer, 2014. pp. 219-227 (Lecture Notes in Information Systems and Organisation).

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abstract = "Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies{\textquoteright} understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.",

keywords = "contextual inquiry, organizational change, socio-technical analysis, socio-technical toolbox, systems heuristics, systems practice",

author = "Peter Bednar and Moufida Sadok and Vasilena Shiderova",

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Bednar, P , Sadok, M & Shiderova, V 2014, Socio-technical toolbox for business analysis in practice. in L Caporarello, B Di Martino & M Martinez (eds), Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes. Lecture Notes in Information Systems and Organisation, vol. 7, Springer, pp. 219-227. https://doi.org/10.1007/978-3-319-07040-7_21, https://doi.org/10.1007/978-3-319-07040-7

Socio-technical toolbox for business analysis in practice. / Bednar, Peter ; Sadok, Moufida; Shiderova, Vasilena.
Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes. ed. / Leonardo Caporarello; Beniamino Di Martino; Marcello Martinez. Springer, 2014. p. 219-227 (Lecture Notes in Information Systems and Organisation; Vol. 7).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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T1 - Socio-technical toolbox for business analysis in practice

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AU - Sadok, Moufida

AU - Shiderova, Vasilena

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N2 - Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies’ understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.

AB - Socio-technical methods advocate a human-focus analysis that reflects on social and technical factors in the design of organizational systems. The aim of this paper is to report on the experiences of a ST toolbox use in practice by 36 companies. Our findings show that the use of ST toolbox improves companies’ understanding of their job practices and enhance their learning about their business sustainability. These experiences of improvements are not dependent on the sector or the size of the visited companies and confirm the perceived usefulness and relevance of ST analysis in practice.

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KW - organizational change

KW - socio-technical analysis

KW - socio-technical toolbox

KW - systems heuristics

KW - systems practice

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Bednar P , Sadok M, Shiderova V. Socio-technical toolbox for business analysis in practice. In Caporarello L, Di Martino B, Martinez M, editors, Smart Organizations and Smart Artifacts: Fostering Interaction Between People, Technologies and Processes. Springer. 2014. p. 219-227. (Lecture Notes in Information Systems and Organisation). Epub 2014 Jan 1. doi: 10.1007/978-3-319-07040-7_21, 10.1007/978-3-319-07040-7

Socio-technical toolbox for business analysis in practice

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