SQM and CSR: siblings under the skin?

Barbara Savage, Debbie Reed, Talal AlSaif

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Purpose: The purpose of this paper is to identify the areas in common between SQM and CSR from the literature. Studying these areas is important to develop any further connection between SQM and CSR because of both the potential for benefit to organisations and society, and so as to minimise resources needed for effective action.

Methodology: Literature Review.

Findings: Identification of areas of commonality between SQM and CSR.

Practical Implications: Synergy between these CSR and SQM may offer attractive opportunities in practice to gain double value from required actions.

Originality/Value: This study is a part of a broader area of research, which investigated the relationship between and integration of Strategic Quality Management (SQM) and Corporate Social Responsibility (CSR).
Original languageEnglish
Title of host publicationProceedings of the 9th Canadian Quality Congress
PublisherEmerald Group Publishing Ltd.
Publication statusAccepted for publication - 3 Apr 2017
Event9th Canadian Quality Congress - Toronto, Canada
Duration: 7 Sep 20178 Sep 2017


Conference9th Canadian Quality Congress


  • strategic quality management
  • coporate social responsibility
  • relationship


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