Abstract
Organizations adopting generative AI (GenAI) face complex strategic tensions among management, departments, and employees that fundamentally determine adoption outcomes. This study develops a multi-level Bayesian game-theoretic framework modeling these multi-stakeholder interactions, identifying four distinct adoption patterns through formal equilibrium analysis. Our theoretical derivations establish that successful GenAI implementation requires three analytically-derived conditions: (1) strong strategic complementarity across departments, (2) efficient investment allocation, and (3) effective employee displacement mitigation. The formal model specifies explicit utility functions for three stakeholder groups — senior management, departmental units, and individual employees — and characterizes Bayesian Nash equilibria under incomplete information. Companies must simultaneously invest in cross-functional coordination mechanisms, establish shared governance structures, and implement workforce development programs that position GenAI as a capability enhancement rather than a job replacement. Our computational analysis, based on 10,000 Monte Carlo simulations with explicit parameter specifications and convergence criteria, demonstrates that coordination-focused strategies significantly outperform technology-focused approaches in organizational welfare, providing actionable guidance for AI transformation leadership.
| Original language | English |
|---|---|
| Article number | 124653 |
| Number of pages | 18 |
| Journal | Technological Forecasting and Social Change |
| Volume | 227 |
| Early online date | 18 Mar 2026 |
| DOIs | |
| Publication status | Published - 1 Jun 2026 |
Keywords
- Generative artificial intelligence
- Organizational transformation
- Game theory
- Workforce dynamics
- Resource allocation
- Value co-creation
- Value co-destruction
- Strategic information systems
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