Self-assessment using the Business Excellence Model has been in place in Europe since 1990 as a means of obtaining competitive advantage. Describes the history, design and application of the model and self-assessment in the context of the desire of all organizations to strive for excellence. Emphasizes is on self-assessment but reference is made to the use of the model of self-assessment to identify model organizations through the UK Quality Award (UKQA) and European Quality Award (EQA) processes.
|Number of pages||5|
|Publication status||Published - 1996|