Striving for excellence: how self-assessment using the business excellence model can result in step improvements in all areas of business activities

K. Shergold; Debbie Reed

doi:10.1108/09544789610152937

Striving for excellence: how self-assessment using the business excellence model can result in step improvements in all areas of business activities

K. Shergold, Debbie Reed

Research output: Contribution to journal › Article › peer-review

Abstract

Self-assessment using the Business Excellence Model has been in place in Europe since 1990 as a means of obtaining competitive advantage. Describes the history, design and application of the model and self-assessment in the context of the desire of all organizations to strive for excellence. Emphasizes is on self-assessment but reference is made to the use of the model of self-assessment to identify model organizations through the UK Quality Award (UKQA) and European Quality Award (EQA) processes.

Original language	English
Pages (from-to)	48-52
Number of pages	5
Journal	TQM Magazine
Volume	8
Issue number	6
DOIs	https://doi.org/10.1108/09544789610152937
Publication status	Published - 1996

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abstract = "Self-assessment using the Business Excellence Model has been in place in Europe since 1990 as a means of obtaining competitive advantage. Describes the history, design and application of the model and self-assessment in the context of the desire of all organizations to strive for excellence. Emphasizes is on self-assessment but reference is made to the use of the model of self-assessment to identify model organizations through the UK Quality Award (UKQA) and European Quality Award (EQA) processes.",

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AB - Self-assessment using the Business Excellence Model has been in place in Europe since 1990 as a means of obtaining competitive advantage. Describes the history, design and application of the model and self-assessment in the context of the desire of all organizations to strive for excellence. Emphasizes is on self-assessment but reference is made to the use of the model of self-assessment to identify model organizations through the UK Quality Award (UKQA) and European Quality Award (EQA) processes.

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Striving for excellence: how self-assessment using the business excellence model can result in step improvements in all areas of business activities

Abstract

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