Testing the readiness of an organisational culture profile to a TQM implementation

Tibor Tenji, Andrea Foley

    Research output: Contribution to journalArticlepeer-review


    Purpose: The purpose of this paper is to apply an existing theoretical model of organisational culture contextualised for total quality management (TQM) as a means of assessing the readiness for implementing TQM in the workplace. The “Amalgamated Model” is a hybrid that encapsulates organisational culture traits and their relative contribution as indictors of effective TQM implementation.

    Design/methodology/approach: A questionnaire that would test the theoretical model was devised and administered to a sample population in a production facility located in Central Europe, Organisation X.

    Findings: A profile of the organisation was derived which revealed the strengths and weaknesses of the organisation in relation to the cultural traits of the theoretical model.

    Research limitations/implications: The research population comprised management/supervisory staff only and thus provides a partial view of Organisation X.

    Practical implications: For practitioners, particularly those who specialise in quality management, the practical implications of this research are twofold: first, it provides insights into aspects of organisational culture and TQM implementation; and second, it demonstrates how a theoretical framework may be applied in the workplace to assess readiness for TQM implementation.

    Originality/value: This research contributes to the subject area body of knowledge by applying a recent theoretical model to assess readiness for implementing TQM.
    Original languageEnglish
    Number of pages17
    JournalTQM Journal
    Early online date13 Feb 2019
    Publication statusEarly online - 13 Feb 2019


    • Total quality management
    • Organizational culture
    • Quality management


    Dive into the research topics of 'Testing the readiness of an organisational culture profile to a TQM implementation'. Together they form a unique fingerprint.

    Cite this