The application of multi-criteria decision analysis methods into talent identification process: a social psychological perspective

Yi-Ling Lai, Alessio Ishizaka

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Abstract

This case study offers a new insight into application of multiple-criteria decision-making methods (MCDM) to social identity issues in the context of talent management. This study used MCDM to help a high-tech company to identify potential talents in its sale and marketing team (n=54). MCDM adjusted subjective information consisted of intangible organisational political issues into a transparent, objective benchmark. The transparency and consistency of this evaluation process reduced potential social identity disruption between individuals or groups. Furthermore, the involvement of multiple decision-makers (both managers and employees) in the talent identification procedure enhanced employees’ motivation for further development.
Original languageEnglish
JournalJournal of Business Research
Early online date6 Sep 2019
DOIs
Publication statusEarly online - 6 Sep 2019

Keywords

  • talent management
  • multi-criteria decision making
  • AHP
  • Flowsort
  • GAIA
  • visual management

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