The cultural acceptability of the EBEM in Yemen

Y. Al-Zamany; M. Dulaimi; S. Hoddell; Barbara Savage

doi:10.1108/02686900210447560

The cultural acceptability of the EBEM in Yemen

Y. Al-Zamany
, M. Dulaimi
, S. Hoddell
, Barbara Savage

Research output: Contribution to journal › Article › peer-review

Abstract

This paper examines the importance of quality management for Yemen, a developing country, in the light of challenges introduced by recent changes in levels of protection from international competition previously enjoyed by Yemeni companies. The current state of quality practices in Yemeni organisations is investigated and discussed. Then a variety of issues relating to the introduction and use of quality management approaches such as ISO 9000 and the European business excellence model (EBEM) are raised, with particular emphasis being placed on cultural issues. This paper also introduces a methodology to test the cultural acceptability of the European business excellence model in Yemen that could be accomplished in Yemen. Finally, the results of surveys and trials conducted in Yemen are presented.

Original language	English
Pages (from-to)	568-575
Number of pages	8
Journal	Managerial Auditing Journal
Volume	17
Issue number	9
DOIs	https://doi.org/10.1108/02686900210447560
Publication status	Published - 2002

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 7 Affordable and Clean Energy
SDG 9 Industry, Innovation, and Infrastructure
SDG 12 Responsible Consumption and Production

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10.1108/02686900210447560

Cite this

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AB - This paper examines the importance of quality management for Yemen, a developing country, in the light of challenges introduced by recent changes in levels of protection from international competition previously enjoyed by Yemeni companies. The current state of quality practices in Yemeni organisations is investigated and discussed. Then a variety of issues relating to the introduction and use of quality management approaches such as ISO 9000 and the European business excellence model (EBEM) are raised, with particular emphasis being placed on cultural issues. This paper also introduces a methodology to test the cultural acceptability of the European business excellence model in Yemen that could be accomplished in Yemen. Finally, the results of surveys and trials conducted in Yemen are presented.

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DO - 10.1108/02686900210447560

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The cultural acceptability of the EBEM in Yemen

Abstract

UN SDGs

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