Original language | English |
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Title of host publication | Relationship marketing for competitive advantage: winning and keeping customers |
Editors | A. Payne, M. Christopher, M. Clark, H. Peck |
Place of Publication | Oford |
Publisher | Butterworth-Heinemann |
Pages | 278-293 |
Number of pages | 16 |
ISBN (Print) | 9780750620208 |
Publication status | Published - Nov 1995 |
Publication series
Name | Marketing Series: professional development |
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Publisher | Butterworth-Heinemann |