| Original language | English |
|---|---|
| Title of host publication | Relationship marketing for competitive advantage: winning and keeping customers |
| Editors | A. Payne, M. Christopher, M. Clark, H. Peck |
| Place of Publication | Oford |
| Publisher | Butterworth-Heinemann |
| Pages | 278-293 |
| Number of pages | 16 |
| ISBN (Print) | 9780750620208 |
| Publication status | Published - Nov 1995 |
Publication series
| Name | Marketing Series: professional development |
|---|---|
| Publisher | Butterworth-Heinemann |
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