TY - JOUR
T1 - Toward an integration of blockchain technology in the food supply chain
AU - Cozzio, Claudia
AU - Viglia, Giampaolo
AU - Lemarie, Linda
AU - Cerutti, Stefania
PY - 2023/7/1
Y1 - 2023/7/1
N2 - The traceability of what we eat is a lingering issue. Blockchain enables transparency across the value chain as it tracks a product's origin, location, and history. In this work we adopt a mix-method approach - experiment plus qualitative evidence - to understand why consumers consider the traceability offered by blockchain important and what are the barriers that suppliers face when considering blockchain adoption. Our findings show that, when the food is local, blockchain increases consumers’ trust and, in turn, attitudes and behaviors toward the sharing experience. On the supply side, we find that, while operators see key benefits in blockchain adoption – including enhanced trust, they are still hesitant in using the technology because of a greater need for intra-organizational support and a concern in data sharing. By looking at both consumers and suppliers, we offer a complete picture on the integration of blockchain technology in the food supply chain.
AB - The traceability of what we eat is a lingering issue. Blockchain enables transparency across the value chain as it tracks a product's origin, location, and history. In this work we adopt a mix-method approach - experiment plus qualitative evidence - to understand why consumers consider the traceability offered by blockchain important and what are the barriers that suppliers face when considering blockchain adoption. Our findings show that, when the food is local, blockchain increases consumers’ trust and, in turn, attitudes and behaviors toward the sharing experience. On the supply side, we find that, while operators see key benefits in blockchain adoption – including enhanced trust, they are still hesitant in using the technology because of a greater need for intra-organizational support and a concern in data sharing. By looking at both consumers and suppliers, we offer a complete picture on the integration of blockchain technology in the food supply chain.
KW - Blockchain technology
KW - Food chain
KW - Hospitality
KW - Sharing economy
KW - Stakeholders
KW - Trust
UR - http://www.scopus.com/inward/record.url?scp=85151571105&partnerID=8YFLogxK
U2 - 10.1016/j.jbusres.2023.113909
DO - 10.1016/j.jbusres.2023.113909
M3 - Article
AN - SCOPUS:85151571105
SN - 0148-2963
VL - 162
JO - Journal of Business Research
JF - Journal of Business Research
M1 - 113909
ER -