@inbook{7e46b797074f4feba72dd440ad36b21f,
title = "Towards an Islamic quality management model",
abstract = "The take-up of TQM within Middle Eastern countries is generally low since their organisations have been preoccupied with conventional management and have not been aware of advanced quality systems. This appears to be related in part to the lack of competition in the past resulting from government intervention in foreign trade and the protectionist policies of these countries; this is no longer the case. This paper explains the need to apply quality management in Middle Eastern countries and reasons that lead to the suggestion of moving toward designing a quality management model that considers the Islamic issues and values to be applied there.",
author = "Y. Al-Zamany and M. Dulaimi and S. Hoddell and Barbara Savage",
year = "2000",
language = "English",
isbn = "9628526402",
series = "ISO 9000 series standards: total quality management",
publisher = "Hong Kong Baptist University",
editor = "S. Ho and {Chee Leong}, C.",
booktitle = "ISO 9000 & TQM for 2000+: proceedings of the 5th international conference on ISO 9000 & TQM",
}