Transformation of information systems: relevance of expectations

The purpose of the paper is to highlight the influence of expectations of professionals towards a greater role in decision-taking at all levels. This includes an expectation of collaboration in the development of organizational information systems. To this end we drew upon Claudio Ciborra's Mood, represented by his discussion of bricolage, hacking and improvisation and their philosophical foundations in the work of Heidegger. Further, the paper explains how these relate to IS at the level of the organization. Our treatment of Ciborra's vision and concerns contributes towards the realisation of ideals closely relevant to a transformation to professionalisation of citizenship within organizations. Integration of these ideas into information systems development processes would help to develop more desirable systems, in line with changing professional values.