Understanding behaviour in problem structuring methods interventions with activity theory

Leroy White, Katharina Maria Burger, Mike Yearworth

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    Abstract

    This article argues that OR interventions, particularly problem structuring methods (PSM), are complex events that cannot be understood by conventional methods alone. In this paper an alternative approach is introduced, where the units of analysis are the activity systems constituted by and constitutive of PSM interventions. The paper outlines the main theoretical and methodological concerns that need to be appreciated in studying PSM interventions. The paper then explores activity theory as an approach to study them. A case study describing the use of this approach is provided.
    Original languageEnglish
    Pages (from-to)983-1004
    JournalEuropean Journal of Operational Research
    Volume249
    Issue number3
    Early online date29 Jul 2015
    DOIs
    Publication statusPublished - 16 Mar 2016

    Keywords

    • Problem structuring methods
    • Behavioural OR
    • Activity theory
    • Collective intentionality

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