TY - GEN
T1 - Understanding the role of digital technologies in supply chain management of SMEs
AU - Bansal, Shashank
AU - Kumar, Vikas
AU - Kumari, Archana
AU - Kuzmin, Evgeny
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2023/5/30
Y1 - 2023/5/30
N2 - The proliferation of industry 4.0, often known as digital technologies, over the last decade has enabled new business models, the digitalisation of products and services, and the integration of every link in the company’s value chain: product development and innovation, manufacturing, distribution, digital sales, and customer relationship management. This paper aims to magnify and accelerate the impact offered by integrating the most recent advances in the field of supply chain management. Following a qualitative interviewing approach, this paper explores whether digital technologies can enable or enhance and streamline small and medium enterprises (SMEs) digital supply chain performance. This study also reviews potential barriers to digitalising the supply chain and suggests ways to overcome them. The study shows that digital adoption helps organizations improve data security, connectivity with supply chain partners, traceability, and supply and demand management capabilities. Literature review and interviews identified cost savings, responsiveness, quality improvement, and environmental benefits as key factors driving technology adoption. On the contrary, a lack of clearly defined goals, cultural issues, high investment, a shortage of skilled labor and legal uncertainty have been identified as barriers to the successful implementation of Industry 4.0 technologies.
AB - The proliferation of industry 4.0, often known as digital technologies, over the last decade has enabled new business models, the digitalisation of products and services, and the integration of every link in the company’s value chain: product development and innovation, manufacturing, distribution, digital sales, and customer relationship management. This paper aims to magnify and accelerate the impact offered by integrating the most recent advances in the field of supply chain management. Following a qualitative interviewing approach, this paper explores whether digital technologies can enable or enhance and streamline small and medium enterprises (SMEs) digital supply chain performance. This study also reviews potential barriers to digitalising the supply chain and suggests ways to overcome them. The study shows that digital adoption helps organizations improve data security, connectivity with supply chain partners, traceability, and supply and demand management capabilities. Literature review and interviews identified cost savings, responsiveness, quality improvement, and environmental benefits as key factors driving technology adoption. On the contrary, a lack of clearly defined goals, cultural issues, high investment, a shortage of skilled labor and legal uncertainty have been identified as barriers to the successful implementation of Industry 4.0 technologies.
KW - Barriers
KW - Digital technologies
KW - Enablers
KW - Industry 4.0
KW - SMEs
KW - Supply chains
UR - https://www.scopus.com/pages/publications/85163328733
UR - https://uwe-repository.worktribe.com/
U2 - 10.1007/978-3-031-30351-7_16
DO - 10.1007/978-3-031-30351-7_16
M3 - Conference contribution
AN - SCOPUS:85163328733
SN - 9783031303500
T3 - Lecture Notes in Information Systems and Organisation
SP - 195
EP - 205
BT - Digital Transformation in Industry - Sustainability in Uncertain Dynamics
A2 - Kumar, Vikas
A2 - Kyriakopoulos, Grigorios L.
A2 - Akberdina, Victoria
A2 - Kuzmin, Evgeny
PB - Springer Nature
T2 - International Scientific Conference on Digital Transformation in Industry: Trends, Management, Strategies, DTI 2022
Y2 - 28 October 2022 through 28 October 2022
ER -
