Use of decision support systems in small businesses

Y. Duan, R. Kinman, Mark Xu

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


The research outlined in this chapter is concerned with current practice in relation to decision support systems (DSSs) in small businesses. The purpose of this research (based on a survey approach) was to identify managers’ needs for computer-based support, and to explore if and how computer-based DSS could be better developed and utilized to meet these needs. Factors that hamper the utilization of DSS in small firms are also discussed.
Original languageEnglish
Title of host publicationManaging information technology in small business: challenges and solutions
EditorsS. Burgess
Place of PublicationLondon
PublisherIdea Group Publishing
Number of pages16
ISBN (Print)9781930708358
Publication statusPublished - 31 Oct 2001


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