The Work-Related Quality of Life Scale (WRQoL) is an evidence based measure of Quality of Working Life, and provides key information required for assessing employee contentment for use in planning interventions, monitoring workforce experience and assessing the effect of organisational change (Edwards, Webster, Van Laar, & Easton, 2008; Van Laar, Edwards, & Easton, 2007; Easton & Van Laar, 2013; Fontinha, Easton & Van Laar, 2017). Quality of Working Life (QoWL) as a theoretical concept aims to capture the essence of an individual’s work experience in the broadest sense.
The WRQoL scale has been used to assess and enhance the quality of working life with a wide range of organisations and employee groups (e.g. academic and police staff, health workers and barristers). The research and data provided by the Quality of Working Life (QoWL) team at the University of Portsmouth forms a significant element of the UK Government’s definition and approach to tackling organisational stress. The WRQoL scale is available in more than 10 languages and has been used in more than 50 countries.
This second edition of the User Manual has been updated to provide users with a detailed description of the theoretical background to the WRQoL scale, and includes a comprehensive description of the psychometric derivation and scoring for the scale. Information is presented on the psychometric properties of the WRQoL scale, its reliability and validity, along with details of key norms.