Using the verona coding definitions of emotional sequences (VR-CoDES) and health provider responses (VR-CoDES-P) in the dental context

Alice Wright, Gerry Humphris*, Kristina L. Wanyonyi, Ruth Freeman

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Objective: To show if cues, concerns and provider responses (defined in VR-CoDES and VR-CoDES-P manuals) are present, can be reliably coded and require additional advice for adoption in a dental context. Methods: Thirteen patients in a dental practice setting were videoed with either their dentist or hygienist and dental nurse present in routine treatment sessions. All utterances were coded using the Verona systems: VR-CoDES and the VR-CoDES-P. Rates of cue, concerns and provider responses described and reliability tested. Results: The VR-CoDES and VR-CoDES-P were successfully applied in the dental context. The intra-rater ICCs for the detection of cues and concerns and provider response were acceptable and above 0.75. A similar satisfactory result was found for the inter-rater reliability. Conclusion: The VR-CoDES and the VR-CoDES-P are applicable in the dental setting with minor supporting guidelines and show evidence of reliable coding. Practice implications: The VR-CoDES and the VR-CoDES-P may be helpful tools for analysing patient cues and concerns and the dental professionals' responses in the dental context.

Original languageEnglish
Pages (from-to)205-208
Number of pages4
JournalPatient Education and Counseling
Volume89
Issue number1
DOIs
Publication statusPublished - Oct 2012

Keywords

  • Behaviour
  • Coding systems
  • Communication
  • Dental
  • Emotions

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  • Coding patient cues and concerns in the dental context

    Wright, A., Humphris, G., Wanyonyi, K. & Freeman, R., 2011.

    Research output: Contribution to conferenceAbstractpeer-review

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