Wessex partnership: lean service, customer feedback

Research output: Working paper

Keywords

@techreport{780ac984d1a44fd6868d591e5a72cd72,

title = "Wessex partnership: lean service, customer feedback",

keywords = "BID",

author = "Nick Capon",

note = "Institution: University of Portsmouth. Department: Portsmouth Business School.",

year = "2007",

month = apr,

day = "27",

language = "English",

publisher = "University of Portsmouth",

address = "United Kingdom",

type = "WorkingPaper",

institution = "University of Portsmouth",

}