Wilding butler service excellence: customer and staff feedback

Research output: Working paper

Keywords

@techreport{fab9ecdd8da84a6599eaa072ddc94b3a,

title = "Wilding butler service excellence: customer and staff feedback",

keywords = "BID",

author = "Nick Capon",

note = "Institution: University of Portsmouth. Department: Portsmouth Business School.",

year = "2007",

month = mar,

day = "21",

language = "English",

publisher = "University of Portsmouth",

address = "United Kingdom",

type = "WorkingPaper",

institution = "University of Portsmouth",

}