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What makes online shoppers become 'serial returners'?

Press/Media: Expert Comment

Description

Coverage of Jason Sit on e-commerce and shopper behaviour, arguing businesses have, in many respects, created serial returners' behaviour

Period30 Oct 2019

References

TitleWhat makes online shoppers become 'serial returners'?
Media name/outletCanvas 8
Media typeWeb
CountryUnited Kingdom
Date30/10/19
DescriptionFeature article featuring an interview with Jason Sit on e-commerce and shopper behaviour, arguing businesses have, in many respects, created serial returners' behaviour
Producer/AuthorPolina Norina
URLhttps://library.canvas8.com/content/2019/10/30/serial-returners.html
PersonsJason Sit

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