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Dr Jacqui Day

Teaching Fellow

Relations

Summary

 

Summary

STUDY HISTORY

 

BSc      {Chemistry} - Loughborough University

AIAA    Institute of Administration and Accountancy

MBA     Hull University                                  

PhD      (Supply Chains within Organisations) - Sheffield Hallam University [External Examiner from Cranfield]           

 

 EMPLOYMENT HISTORY

 

 

During the non-academic period of my career I had variety of jobs in project management, business development, management services and operations functions within the professional services, oil and insurance industries. In mid - 2008, I took early retirement and since then undertaken part-time roles at Bournemouth, Reading and Portsmouth universities.

 

 

 ACADEMIC PROFILE

 

Recent Teaching (Bournemouth)

 

Course

Indicative Topic Areas

Level

Dissertation Supervision

Research studies carried out by finance, business studies and international business students

PG (MA)*

Services

Management

Addressed service level and capacity planning, outsourcing, financial, support functions and different aspects of infrastructure and asset management

PG (MA)

 

People, Information and Knowledge

Syllabus included security and privacy legislation, knowledge, management performance management, business intelligence and social media in the context of organisations.

PG (MBA)*

Management

Systems

Focused upon business process analysis and design

UG

 

Operations Management

Was an introduction to challenges in manufacturing and service industries

UG

IT for Competitive Advantage

Covered the strategic use of technologies such as e-commerce, ERP, CRM and SCM, etc.

UG

Project Management

The supervision of student projects for industrial/commercial clients.

UG

 

 

 

 

 

 

 

Recent Teaching (Reading)

 

Course

Indicative Topic Areas

Level

Dissertation

These student research studies related to strategy, health management, project management and information systems.

PG *

 

 

The Management of Information

Focus was on health informatics, knowledge management, statistics, human communication and decision-making principles, systems and practices within health care.

PG *

(On-line)

 

 

Recent Teaching (Portsmouth)

 

Course

Indicative Topic Areas

Level

Dissertation

These studies related focused on change management and service quality and project management challenges in SMEs

UG

and PG*

 

Management and Leadership

This course takes a purely research-based approach based student investigation of work-related topics studies within a variety of setting, including the military and other parts of the public sector.

PG*

 

Critical thinking and research skills

Prepared students for undertaking  traditional dissertation or  action-research

Final-year project

UG*

Information and Communication

Addressed current topics in the field of information, knowledge management and social systems.

UG *

International Business

Looked at the context for business in an international setting particularly the BRIC economies

UG

Operations Management

An introductory course, mainly focusing on supply chain, capacity ,Lean,  project management, innovation in manufacturing industries

UG

Systems Thinking

Explored the theory and practice of soft systems and cybernetics

UG*

 


 

Management

 

Role

Area

Deputy Programme Leader and Second Year Tutor:

Apart from the usual operational and pastoral tasks for second year students I was also helping to manage a wide-ranging curricula and organizational changes associated with moving from individual courses to a series of pathways within a set of business, finance and law frameworks.

BA Business Studies (UG Course)

Student Projects Supervisor:

Managed the total lifecycle of a one year project undertake by students on behalf of industrial and commercial clients located in Dorset, Hampshire and the Home Counties.

BSc Programmes

Link Tutor:

Involved working with partner institutions across Dorset and Somerset in the operation of Finance, Law, Management and Public Services programmes. Tasks included cross-programme management and curriculum development.

Foundation Degree Courses and Top-Ups

External Examiner:

For the Business School, Greenwich University. My responsibilities were for on business systems at the central site and five partner institutions, together with overseeing the decision-management/decision science courses.

Programmes at UG & PG level

Industrial Supervisor:

This three-year project required supervising two student associates working on the development of novel Business Intelligence within finance and retail.

Knowledge Transfer Programme

Research Supervisor:

One PhD to completion. The topic concerned the emerging effect of the Internet upon internationalisation of SME business operations.

 One PhD to transfer stage. The research area was similarities and differences between the use marketing and distribution technologies within retail family businesses in Indian sub-continent.

Doctoral

Programme

 


 

Research

 

Journal and Book Articles

 

Year

Title and Edition

Published

2003

“Successful IS Project Leadership – a Contingency Perspective”, Electronic Journal of IS Evaluation, V1:2

ECITE  Reading

2004

“A Generic Toolkit for the Successful Management of Delphi Studies”, Electronic Journal of Business Research Methods V3:2

ECITE  Reading

2007

“Strangers on the Train: the Relationship of the IT Department with the Rest of the Business", Information Technology and People, V20:1.

Emerald  Bradford

2007

“Applying Performance Management Principles to a Learning Environment for Undergraduate Dissertations: a Case Study”, International Journal of Quality and Standards, V1:1.

BSI

London

2009

International case studies and exercises, in, Information Technology and Management, 7th Edition

John Wiley & Sons Chichester

2010

“Development of Distinctive Software Solutions – A Knowledge Transfer Case Study” , in, Applications of knowledge transfer to small and medium sized businesses V1

Momenta

London

 

 

Conference Papers

 

Year

Paper

Conference

1998

“The Face that Lauched a Thousand Systems:

the Marketing of the Information Systems Organization”

3rd UKAIS

Lincoln

2000

 

“IT Account Manager

or Relationship Marketing Manager?”

18th American Association for Management

San Antonio

2002

 

“Hitting the Ground Running:

using Grounded Theory in Systems Research”

1st Conference on Qualitative Methods London

2004

“The Effective Project Management Office”

9th  UKAIS Glasgow

2005

“Organisational Change 

and the Motivation of Professionals”

12th European 

IT Evaluation, Turku

2008

“Performance Management Systems within Higher Education:

 Lessons from a Case Study”

10th ECMIS,

Dubai

2013

“Elicitation of Business Process Requirements: Discovering the Organisational Context”

British Academy of Management, Liverpool

ID: 13581553