Dr Marta Nieto-Garcia

Senior Lecturer

Shynar Dyussembayeva First/Lead supervisor
Marketing
THE EFFECT OF LOCUS OF CONTROL AND CULTURAL BACKGROUND ON CUSTOMER COMPLAINT BEHAVIOUR IN THE HOSPITALITY INDUSTRYS
2/11/18 → …
Liz Sharples Third supervisor
Marketing
When Does the Holiday Begin? How can Travel Companies Improve Consumer Experience between Booking and Travelling? A Case Study on P&O Cruises
5/11/19 → …