Mr Nick Capon
Academic Director - Commercial Development and Transition
- 2011
- Published
Do customers know what is best for them?: the use of SERVQUAL in UK policing
Mr Nick Capon & V. Mills, Dec 2011, Understanding, managing and implementing quality: frameworks, techniques and cases. Antony, J. & Preece, D. (eds.). London: Routledge, p. 143-165 23 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
- Published
Shared legal services business case
Mr Nick Capon, Mar 2011, Portsmouth: University of Portsmouth, 60 p.Research output: Working paper
- 2009
- Published
eProcurement: measuring benefits of InTend
Mr Nick Capon & Susan Davey-Evans, Jun 2009, Portsmouth: University of Portsmouth, 63 p.Research output: Working paper
- Published
ESRC funded third sector engagement network event
Mr Nick Capon & M. Jaques, 30 Mar 2009, Portsmouth: University of Portsmouth, 9 p.Research output: Working paper
- Published
Measuring contractor performance
Mr Nick Capon, Mr David Smith & Cheryl Rodgers, Feb 2009, Portsmouth: University of Portsmouth, 65 p.Research output: Working paper
- 2008
- Published
Success in social enterprise
Mr Nick Capon, Sep 2008, Portsmouth: University of Portsmouth, 23 p.Research output: Working paper
- Published
Logical Creative Marketing: service excellence, customer feedback
Mr Nick Capon, 12 Apr 2008, Portsmouth: University of Portsmouth, 16 p.Research output: Working paper
- Published
Digital marketing: service excellence, client feedback
Mr Nick Capon, 5 Apr 2008, Portsmouth: University of Portsmouth, 17 p.Research output: Working paper
- Published
Eli Lilly: service excellence, customer feedback
Mr Nick Capon, 4 Apr 2008, Portsmouth: University of Portsmouth, 14 p.Research output: Working paper
- Published
Site visibility: service excellence, customer feedback
Mr Nick Capon, 3 Apr 2008, Portsmouth: University of Portsmouth, 12 p.Research output: Working paper
- Published
Frosts Garden Centres: service excellence, customer feedback
Mr Nick Capon, Apr 2008, Portsmouth: University of Portsmouth, 11 p.Research output: Working paper
- Published
Academy internet: service excellence, customer feedback
Mr Nick Capon, 30 Mar 2008, Portsmouth: University of Portsmouth, 15 p.Research output: Working paper
- Published
The Mortgage Centre: service excellence, customer feedback
Mr Nick Capon, 10 Mar 2008, Portsmouth: University of Portsmouth, 13 p.Research output: Working paper
- Published
Argyll Environmental: service excellence, customer feedback
Mr Nick Capon, 5 Mar 2008, Portsmouth: University of Portsmouth, 9 p.Research output: Working paper
- Published
CEGA Funtington: business continuity plan
Mr Nick Capon, 25 Feb 2008, Portsmouth: University of Portsmouth, 26 p.Research output: Working paper
- Published
Chaseley trust: service excellence, customer feedback
Mr Nick Capon, 12 Feb 2008, Portsmouth: University of Portsmouth, 18 p.Research output: Working paper
- Published
Plum Products: service excellence, customer feedback
Mr Nick Capon, 12 Feb 2008, Portsmouth: University of Portsmouth, 13 p.Research output: Working paper
- Published
Fanshawe lofts: service excellence, customer feedback
Mr Nick Capon, 10 Feb 2008, Portsmouth: University of Portsmouth, 12 p.Research output: Working paper
- Published
Ship Shape Cleaning: service excellence, customer feedback
Mr Nick Capon, 5 Feb 2008, Portsmouth: University of Portsmouth, 10 p.Research output: Working paper
- Published
Town and Country Cleaners Ltd: service excellence, customer feedback
Mr Nick Capon, 4 Feb 2008, Portsmouth: University of Portsmouth, 13 p.Research output: Working paper
ID: 28944