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A case for holistic, multicriteria benefit analysis

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

This chapter discusses the ways in which a critical systemic approach to systems analysis can provide support for a holistic, multicriteria benefits analysis. It highlights the importance of inquiry into the nature and boundaries of a perceived organizational problem space, taking into account unique perspectives of the living, engaged actors who desire beneficial change in their working systems. The role of the IS professional within a collaborative inquiry is explored, taking into account creation of relevant methodological frameworks (in contrast to uncritical, rigorous application of standardized methods). The chapter discusses the ways in which collaborative teams can approach identification of desirable benefits.
Original languageEnglish
Title of host publicationOrganizational change and information systems
EditorsP. Spagnoletti
Place of PublicationBerlin
Number of pages8
ISBN (Print)9783642372285
Publication statusPublished - 2013

Publication series

NameLecture notes in information systems and organisation
ISSN (Print)2195-4968

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