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A systematic review of analytical management techniques in Business Process Modelling for SMEs beyond what-if-analysis and towards a framework for integrating them with BPM

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Unquestionably, Business Process Modelling (BPM) is an increasingly popular research area for both organisations and enterprises due to its effectiveness in enabling better planning of resources, business re-engineering and optimized business performance. The understanding of Business Process modelling is an essential approach for an Organization or Enterprise to achieve set objectives and improve its operations. Recent development has shown the importance of representing processes to carry out continuous improvement. The modelling and simulation of Business Processes has been able to show Business Analysts, and Managers where bottleneck exists in the system, how to optimize the Business Process to reduce cost of running the Organization, and the required resources needed for an Organization. Although large scale organizations have already been involved in such BPM applications, on the other hand, Small Medium Enterprises (SME) have not drawn much attention with this respect. It seems that SME need more practical tools for modelling and analysis with minimum expenses if possible. One approach to make BPM more applicable to SME but, also, to larger scale organizations would be to properly integrate it with analytical management computational techniques, including the game-theoretic analysis, the probabilistic modelling, the Markov-chain modelling and the Cognitive Maps methodology. In BPM research the Petri-Nets methodology has already been involved in theory, applications and BPM Software tools. However, this is not the case in the previously mentioned as well as to other analytical management techniques. It is, therefore, important in BPM research to take into account such techniques. This paper presents an overview of some important analytical management computational techniques, as the above, that could be integrated in the BPM framework. It provides an overview along with examples of the applicability of such methods in the BPM field. The major goal of this systematic overview is to propose steps for the integration of such analytical techniques in the BPM framework so that they could be widely applied especially for SME since currently are well suited to smaller scale problems.
Original languageEnglish
Title of host publicationBMSD 2017 - Proceedings of the 7th International Symposium on Business Modeling and Software Design
Subtitle of host publicationProceedings of the Seventh International Symposium on Business Modeling and Software Design
EditorsBoris Shishkov
Place of PublicationBulgaria
Number of pages12
ISBN (Electronic)9789897582387
ISBN (Print)978-989-758-238-7
Publication statusPublished - 2 Jun 2017
EventThe 7th International Symposium on Business Modeling and Software Design - Barcelona, Spain
Duration: 3 Jul 20175 Jul 2017


ConferenceThe 7th International Symposium on Business Modeling and Software Design
Abbreviated titleBMSD 2017
Internet address


  • BMSD17_paper

    Accepted author manuscript (Post-print), 452 KB, PDF document

    Licence: Unspecified

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