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Age-based generations at work: a culture-specific approach

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Shore et al.’s (2009) annotated review of diversity at work concludes that relative to other forms of diversity such as race and gender, age-based diversity has been an under-researched area. This was partly related to the fact that unlike race and gender, organisations were rarely found to take age-based initiatives (Shore et al. 2009). However, in more recent years, this situation has changed. The impending retirement of more than 75 million older workers has created a crisis in organisations as they strive to attract, retain, and ultimately assimilate a comparable number of young people who purportedly hold significantly different values, attitudes, and expectations from the generations of workers who preceded them (Ng et al. 2012; Twenge et al. 2010). As a result, leading organisations (i.e., Marriot International, Sodexo, Tata Consulting Services) have begun implementing interventions to appease the perceived high demands and expectations of the incoming generation of the workforce.
Original languageEnglish
Title of host publicationThe Palgrave Handbook of Age Diversity and Work
EditorsEmma Parry, Jean McCarthy
PublisherPalgrave Macmillan
Pages521-538
Number of pages18
ISBN (Print)978-1137467799
DOIs
Publication statusPublished - 2017

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