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'All walks of life': a profile of household insurance fraudsters in the United Kingdom

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'All walks of life' : a profile of household insurance fraudsters in the United Kingdom. / Button, Mark; Pakes, Francis; Blackbourn, Dean.

In: Security Journal, Vol. 29, No. 3, 07.2016, p. 501-519.

Research output: Contribution to journalArticle

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@article{59de8e0d1a1e4db491a1b32ee29aed15,
title = "'All walks of life': a profile of household insurance fraudsters in the United Kingdom",
abstract = "This article provides a profile of a household insurance fraudster based on an analysis of 33 189 dishonest household insurance claims identified by VFM Ltd (a claims handling company using conversation management as an investigative tool). Analysis of the dishonest claims showed marked differences in the profile of fraudsters to some of the published profiles of occupational fraudsters. There is greater gender equality and a wider range of occupations among insurance fraudsters with a peak age range in the 30–50 age groups. Claims made are also generally of low value, less than £500. This article offers insights on the goods claimed, the explanations offered and the seasonality of claiming behaviour. This article suggests household insurance fraud can be linked to Routine Activity Theory and that more research is needed to investigate this further.",
keywords = "WNU",
author = "Mark Button and Francis Pakes and Dean Blackbourn",
note = "This is a post-peer-review, pre-copyedit version of an article published in Security Journal. The definitive publisher-authenticated version [Button, M., Pakes, F. & Blackbourn, D. (2014). 'All walks of life': A profile of household insurance fraudsters in the United Kingdom. Security Journal] is available online at: http://www.palgrave-journals.com/sj/journal/vaop/ncurrent/full/sj201343a.html",
year = "2016",
month = jul,
doi = "10.1057/sj.2013.43",
language = "English",
volume = "29",
pages = "501--519",
journal = "Security Journal",
issn = "0955-1662",
publisher = "Palgrave Macmillan Ltd.",
number = "3",

}

RIS

TY - JOUR

T1 - 'All walks of life'

T2 - a profile of household insurance fraudsters in the United Kingdom

AU - Button, Mark

AU - Pakes, Francis

AU - Blackbourn, Dean

N1 - This is a post-peer-review, pre-copyedit version of an article published in Security Journal. The definitive publisher-authenticated version [Button, M., Pakes, F. & Blackbourn, D. (2014). 'All walks of life': A profile of household insurance fraudsters in the United Kingdom. Security Journal] is available online at: http://www.palgrave-journals.com/sj/journal/vaop/ncurrent/full/sj201343a.html

PY - 2016/7

Y1 - 2016/7

N2 - This article provides a profile of a household insurance fraudster based on an analysis of 33 189 dishonest household insurance claims identified by VFM Ltd (a claims handling company using conversation management as an investigative tool). Analysis of the dishonest claims showed marked differences in the profile of fraudsters to some of the published profiles of occupational fraudsters. There is greater gender equality and a wider range of occupations among insurance fraudsters with a peak age range in the 30–50 age groups. Claims made are also generally of low value, less than £500. This article offers insights on the goods claimed, the explanations offered and the seasonality of claiming behaviour. This article suggests household insurance fraud can be linked to Routine Activity Theory and that more research is needed to investigate this further.

AB - This article provides a profile of a household insurance fraudster based on an analysis of 33 189 dishonest household insurance claims identified by VFM Ltd (a claims handling company using conversation management as an investigative tool). Analysis of the dishonest claims showed marked differences in the profile of fraudsters to some of the published profiles of occupational fraudsters. There is greater gender equality and a wider range of occupations among insurance fraudsters with a peak age range in the 30–50 age groups. Claims made are also generally of low value, less than £500. This article offers insights on the goods claimed, the explanations offered and the seasonality of claiming behaviour. This article suggests household insurance fraud can be linked to Routine Activity Theory and that more research is needed to investigate this further.

KW - WNU

U2 - 10.1057/sj.2013.43

DO - 10.1057/sj.2013.43

M3 - Article

VL - 29

SP - 501

EP - 519

JO - Security Journal

JF - Security Journal

SN - 0955-1662

IS - 3

ER -

ID: 1569711