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Capacity planning and management

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

After reading this chapter you should be able to: • Define and measure capacity and appreciate the factors that influence it. • Assess the difficulties of matching capacity to demand. • Evaluate and apply the different strategies for matching capacity with demand in the short, medium and long term. • Analyse the impact of constraints and bottlenecks on a process and consider the Theory of Constraints. • Outline the different strategies available for both manufacturing and service operations. • Explain and apply some key forecasting techniques and understand the circumstances where each method is appropriate.
Original languageEnglish
Title of host publicationOperations management
EditorsS. Paton, B. Clegg, A. Pilkington, J. Hsuan
Place of PublicationBasingstoke
PublisherMcGraw-Hill
Pages207-237
Number of pages31
ISBN (Print)9780077126179
Publication statusPublished - 2011

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