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Case study - enter the world of business: managing performance effectively at Tata Consultancy Services

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Standard

Case study - enter the world of business : managing performance effectively at Tata Consultancy Services. / Pereira, Vijay.

Human resource management: gaining a competitive advantage. ed. / Raymond A Noe; John R. Hollenbeck; Barry Gerhart; Patrick M. Wright. 8. ed. London : McGraw-Hill, 2012. p. 339-340.

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Harvard

Pereira, V 2012, Case study - enter the world of business: managing performance effectively at Tata Consultancy Services. in RA Noe, JR Hollenbeck, B Gerhart & PM Wright (eds), Human resource management: gaining a competitive advantage. 8 edn, McGraw-Hill, London, pp. 339-340.

APA

Pereira, V. (2012). Case study - enter the world of business: managing performance effectively at Tata Consultancy Services. In R. A. Noe, J. R. Hollenbeck, B. Gerhart, & P. M. Wright (Eds.), Human resource management: gaining a competitive advantage (8 ed., pp. 339-340). McGraw-Hill.

Vancouver

Pereira V. Case study - enter the world of business: managing performance effectively at Tata Consultancy Services. In Noe RA, Hollenbeck JR, Gerhart B, Wright PM, editors, Human resource management: gaining a competitive advantage. 8 ed. London: McGraw-Hill. 2012. p. 339-340

Author

Pereira, Vijay. / Case study - enter the world of business : managing performance effectively at Tata Consultancy Services. Human resource management: gaining a competitive advantage. editor / Raymond A Noe ; John R. Hollenbeck ; Barry Gerhart ; Patrick M. Wright. 8. ed. London : McGraw-Hill, 2012. pp. 339-340

Bibtex

@inbook{72ecc41b74af4947be4e6c9cd32c8371,
title = "Case study - enter the world of business: managing performance effectively at Tata Consultancy Services",
abstract = "Tata Consultancy Services (TCS) is one of India{\textquoteright}s main indigenous Business Process Outsourcing (BPO) providers and has grown rapidly in recent years to become one of the world{\textquoteright}s leading technology consultancy services. Head-quartered in Mumbai, it employs over 162,000 people in forty two countries and has clients in over fifty five. Most revenues derive from the United Kingdom and United States, with the banking, financial services and insurance industries providing the largest source of clients from a diverse portfolio. TCS started its BPO operations in 1968 and is a component of one of Asia{\textquoteright}s largest business conglomerates - the Tata Group. It focuses on delivering technology-led business solutions to its international customers across varied industries: it offers a comprehensive range of information and communication technology (ICT) services to seven of the top ten Fortune 500 companies and a growing number of other firms. It also offers a gamut of BPO services, including Human Resource Outsourcing services ranging from the transactional, such as payroll processing and answering employees{\textquoteright} queries on employment matters, through to more skill-and knowledge-intensive services such as employee resourcing and talent management. Its goal is become one of the world{\textquoteright}s top 10 IT services company and recruit an additional 30,000 employees.",
author = "Vijay Pereira",
year = "2012",
language = "English",
isbn = "9780078029257",
pages = "339--340",
editor = "Noe, {Raymond A} and { Hollenbeck}, {John R.} and Barry Gerhart and Wright, {Patrick M.}",
booktitle = "Human resource management",
publisher = "McGraw-Hill",
edition = "8",

}

RIS

TY - CHAP

T1 - Case study - enter the world of business

T2 - managing performance effectively at Tata Consultancy Services

AU - Pereira, Vijay

PY - 2012

Y1 - 2012

N2 - Tata Consultancy Services (TCS) is one of India’s main indigenous Business Process Outsourcing (BPO) providers and has grown rapidly in recent years to become one of the world’s leading technology consultancy services. Head-quartered in Mumbai, it employs over 162,000 people in forty two countries and has clients in over fifty five. Most revenues derive from the United Kingdom and United States, with the banking, financial services and insurance industries providing the largest source of clients from a diverse portfolio. TCS started its BPO operations in 1968 and is a component of one of Asia’s largest business conglomerates - the Tata Group. It focuses on delivering technology-led business solutions to its international customers across varied industries: it offers a comprehensive range of information and communication technology (ICT) services to seven of the top ten Fortune 500 companies and a growing number of other firms. It also offers a gamut of BPO services, including Human Resource Outsourcing services ranging from the transactional, such as payroll processing and answering employees’ queries on employment matters, through to more skill-and knowledge-intensive services such as employee resourcing and talent management. Its goal is become one of the world’s top 10 IT services company and recruit an additional 30,000 employees.

AB - Tata Consultancy Services (TCS) is one of India’s main indigenous Business Process Outsourcing (BPO) providers and has grown rapidly in recent years to become one of the world’s leading technology consultancy services. Head-quartered in Mumbai, it employs over 162,000 people in forty two countries and has clients in over fifty five. Most revenues derive from the United Kingdom and United States, with the banking, financial services and insurance industries providing the largest source of clients from a diverse portfolio. TCS started its BPO operations in 1968 and is a component of one of Asia’s largest business conglomerates - the Tata Group. It focuses on delivering technology-led business solutions to its international customers across varied industries: it offers a comprehensive range of information and communication technology (ICT) services to seven of the top ten Fortune 500 companies and a growing number of other firms. It also offers a gamut of BPO services, including Human Resource Outsourcing services ranging from the transactional, such as payroll processing and answering employees’ queries on employment matters, through to more skill-and knowledge-intensive services such as employee resourcing and talent management. Its goal is become one of the world’s top 10 IT services company and recruit an additional 30,000 employees.

M3 - Chapter (peer-reviewed)

SN - 9780078029257

SP - 339

EP - 340

BT - Human resource management

A2 - Noe, Raymond A

A2 - Hollenbeck, John R.

A2 - Gerhart, Barry

A2 - Wright, Patrick M.

PB - McGraw-Hill

CY - London

ER -

ID: 628323