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Design of pre-emptive customer experience management systems for mobile broadband communications service providers

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Original languageEnglish
Title of host publicationOrganizational information and change
Subtitle of host publicationmanaging information and technology
EditorsCecilia Rossignoli, Mauro Gatti, Rocco Agrifoglio
PublisherSpringer
Pages217-228
DOIs
Publication statusPublished - Jan 2016

Publication series

NameLecture Notes in Information Systems and Organisation (LNISO)
PublisherSpringer
Volume13
ISSN (Print)2195-4968

Related information

Relations Get citation (various referencing formats)

ID: 3341941