Design of pre-emptive customer experience management systems for mobile broadband communications service providers
Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed) › peer-review
| Original language | English |
|---|---|
| Title of host publication | Organizational information and change |
| Subtitle of host publication | managing information and technology |
| Editors | Cecilia Rossignoli, Mauro Gatti, Rocco Agrifoglio |
| Publisher | Springer |
| Pages | 217-228 |
| DOIs | |
| Publication status | Published - Jan 2016 |
Publication series
| Name | Lecture Notes in Information Systems and Organisation (LNISO) |
|---|---|
| Publisher | Springer |
| Volume | 13 |
| ISSN (Print) | 2195-4968 |
Related information
ID: 3341941
