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Engaging SMEs in e-business: insights from an empirical study

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

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Engaging SMEs in e-business: insights from an empirical study. / Xu, Mark; Rohatgi, R.; Duan, Y.

E-Business models, services and communications. ed. / I. Lee. Hershey : IGI Global, 2008. p. 119-137 (Premier Reference Source).

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review

Harvard

Xu, M, Rohatgi, R & Duan, Y 2008, Engaging SMEs in e-business: insights from an empirical study. in I Lee (ed.), E-Business models, services and communications. Premier Reference Source, IGI Global, Hershey, pp. 119-137.

APA

Xu, M., Rohatgi, R., & Duan, Y. (2008). Engaging SMEs in e-business: insights from an empirical study. In I. Lee (Ed.), E-Business models, services and communications (pp. 119-137). (Premier Reference Source). IGI Global.

Vancouver

Xu M, Rohatgi R, Duan Y. Engaging SMEs in e-business: insights from an empirical study. In Lee I, editor, E-Business models, services and communications. Hershey: IGI Global. 2008. p. 119-137. (Premier Reference Source).

Author

Xu, Mark ; Rohatgi, R. ; Duan, Y. / Engaging SMEs in e-business: insights from an empirical study. E-Business models, services and communications. editor / I. Lee. Hershey : IGI Global, 2008. pp. 119-137 (Premier Reference Source).

Bibtex

@inbook{3e81d29d0a404d43b426c33be5f8c1c8,
title = "Engaging SMEs in e-business: insights from an empirical study",
abstract = "The rapid rise of e-business has brought profound impact on, as well as significant challenges to, businesses of all sizes. The lack of anticipated engagement in e-business by small- and medium-sized enterprises (SMEs) is still a concern to the UK government. Findings from the literature appear to have revealed a contradictory picture of SMEs{\textquoteright} engagement in e-business. There is limited systematic research into how companies, especially small companies, are adopting the Internet technologies. This chapter reviews current research on SMEs{\textquoteright} e-business adoption by following various adoption models. The chapter examines the driving forces and inhibitors that affect the adoption of e-business technology in SMEs. Through interviews with 40 owner/managers in the electronic components industry, the chapter reveals that most of the small firms in this industry are at the lower level of the “e-adoption ladder”—predominantly using the Internet for searching information and e-mail. SMEs in this industry have not yet widely engaged in online transactions. The current level of adoption is driven by both internal and external factors, including operational benefits, industry common practice, and peer pressure. External forces such as a lack of push from suppliers and customers and a lack of strategic vision of using advanced e-business technology for competitive advantages have determinant effects on the level and scale of e-adoption in SME sector.",
author = "Mark Xu and R. Rohatgi and Y. Duan",
year = "2008",
language = "English",
isbn = "9781599048314",
series = "Premier Reference Source",
publisher = "IGI Global",
pages = "119--137",
editor = "I. Lee",
booktitle = "E-Business models, services and communications",

}

RIS

TY - CHAP

T1 - Engaging SMEs in e-business: insights from an empirical study

AU - Xu, Mark

AU - Rohatgi, R.

AU - Duan, Y.

PY - 2008

Y1 - 2008

N2 - The rapid rise of e-business has brought profound impact on, as well as significant challenges to, businesses of all sizes. The lack of anticipated engagement in e-business by small- and medium-sized enterprises (SMEs) is still a concern to the UK government. Findings from the literature appear to have revealed a contradictory picture of SMEs’ engagement in e-business. There is limited systematic research into how companies, especially small companies, are adopting the Internet technologies. This chapter reviews current research on SMEs’ e-business adoption by following various adoption models. The chapter examines the driving forces and inhibitors that affect the adoption of e-business technology in SMEs. Through interviews with 40 owner/managers in the electronic components industry, the chapter reveals that most of the small firms in this industry are at the lower level of the “e-adoption ladder”—predominantly using the Internet for searching information and e-mail. SMEs in this industry have not yet widely engaged in online transactions. The current level of adoption is driven by both internal and external factors, including operational benefits, industry common practice, and peer pressure. External forces such as a lack of push from suppliers and customers and a lack of strategic vision of using advanced e-business technology for competitive advantages have determinant effects on the level and scale of e-adoption in SME sector.

AB - The rapid rise of e-business has brought profound impact on, as well as significant challenges to, businesses of all sizes. The lack of anticipated engagement in e-business by small- and medium-sized enterprises (SMEs) is still a concern to the UK government. Findings from the literature appear to have revealed a contradictory picture of SMEs’ engagement in e-business. There is limited systematic research into how companies, especially small companies, are adopting the Internet technologies. This chapter reviews current research on SMEs’ e-business adoption by following various adoption models. The chapter examines the driving forces and inhibitors that affect the adoption of e-business technology in SMEs. Through interviews with 40 owner/managers in the electronic components industry, the chapter reveals that most of the small firms in this industry are at the lower level of the “e-adoption ladder”—predominantly using the Internet for searching information and e-mail. SMEs in this industry have not yet widely engaged in online transactions. The current level of adoption is driven by both internal and external factors, including operational benefits, industry common practice, and peer pressure. External forces such as a lack of push from suppliers and customers and a lack of strategic vision of using advanced e-business technology for competitive advantages have determinant effects on the level and scale of e-adoption in SME sector.

M3 - Chapter (peer-reviewed)

SN - 9781599048314

T3 - Premier Reference Source

SP - 119

EP - 137

BT - E-Business models, services and communications

A2 - Lee, I.

PB - IGI Global

CY - Hershey

ER -

ID: 50334