Managing grievances, discipline, and workplace conflict
Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed)
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Managing grievances, discipline, and workplace conflict. / Williams, Steve; Rumbles, Sally.
Human resource management. ed. / Sarah Gilmore; Steve Williams. 2nd. ed. Oxford : Oxford University Press, 2013. p. 273-293.Research output: Chapter in Book/Report/Conference proceeding › Chapter (peer-reviewed)
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RIS
TY - CHAP
T1 - Managing grievances, discipline, and workplace conflict
AU - Williams, Steve
AU - Rumbles, Sally
PY - 2013
Y1 - 2013
N2 - The main objectives of this chapter are:-to highlight the importance of managing conflict in organizations, particulalry that which relates to employee grievances and disciplinary issues;- to investigate the rationale for, and content of, grievance and disciplinary procedures;- to explore the main ways in which grievance and disciplinary issues are handled by organizations;- to examine the main approaches used in resolving workplace disputes.
AB - The main objectives of this chapter are:-to highlight the importance of managing conflict in organizations, particulalry that which relates to employee grievances and disciplinary issues;- to investigate the rationale for, and content of, grievance and disciplinary procedures;- to explore the main ways in which grievance and disciplinary issues are handled by organizations;- to examine the main approaches used in resolving workplace disputes.
M3 - Chapter (peer-reviewed)
SN - 9780199605484
SP - 273
EP - 293
BT - Human resource management
A2 - Gilmore, Sarah
A2 - Williams, Steve
PB - Oxford University Press
CY - Oxford
ER -
ID: 737322