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Reformulating requirements modelling for digitalisation: a structuration and semiotic informed approach

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Articulated within this paper is a qualitative investigation into using structuration and semiotic theories that suggests improvements to communication when developing new software. Forming the analysis, an Information System (IS) designed using the Unified Modelling Language (UML) allied with the Agile software development process exposed a key factor: the need for effective communication. This factor caused a negative outcome when developing a new IS necessary to support the digitalisation of a business. Analysing the conditions and adjusting requirements modelling with structuration and semiotic theories, team members expressed with clarity requirements for their new IS as real-world effects and causes. Such cause and effect statements align to Peircean interpretant signs that facilitated effective communication.
Original languageEnglish
Title of host publicationDigitalisation, Innovation, and Transformation
Subtitle of host publication18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations, ICISO 2018, Reading, UK, July 16-18, 2018, Proceedings
EditorsKecheng Liu, Keiichi Nakata, Weizi Li, Cecilia Baranauskas
ISBN (Electronic)978-3-319-94541-5
ISBN (Print)978-3-319-94540-8
Publication statusPublished - Aug 2018
Event18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations: Digitalisation, Innovation, and Transformation - Reading, United Kingdom
Duration: 16 Jul 201818 Jul 2018

Publication series

NameDigitalisation, Innovation, and Transformation
ISSN (Print)1868-4238
ISSN (Electronic)1868-422X


Conference18th IFIP WG 8.1 International Conference on Informatics and Semiotics in Organisations
Abbreviated titleICISO 2018
CountryUnited Kingdom


  • BENFELL_2018_cright_ICISOconf_Reformulating Requirements Modelling for Digitalisation

    Rights statement: This is a post-peer review pre-copyedit version of an article published in Digitalisation, Innovation, and Transformation. ICISO 2018. IFIP Advances in Information and Communication Technology, vol 527. The final publication is available at Springer via

    Accepted author manuscript (Post-print), 262 KB, PDF document

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