Skip to content
Back to outputs

View from the op: executive perceptions of the value of learningt

Research output: Contribution to journalArticlepeer-review

Standard

View from the op: executive perceptions of the value of learningt. / Anderson, Valerie.

In: Strategic HR Review, Vol. 7, No. 4, 2008, p. 11-16.

Research output: Contribution to journalArticlepeer-review

Harvard

APA

Vancouver

Author

Anderson, Valerie. / View from the op: executive perceptions of the value of learningt. In: Strategic HR Review. 2008 ; Vol. 7, No. 4. pp. 11-16.

Bibtex

@article{a0b15494ff4c43d9b01df2a63097a89e,
title = "View from the op: executive perceptions of the value of learningt",
abstract = "Purpose This paper outlines important lessons for HR professionals who seek to ensure that investment in learning delivers strategic value to the organisation. Methodology / approach Making use of data from semi-structured interviews, the article explores the extent to which perceptions of the strategic value of learning held by senior HR professionals are aligned with those of senior operational managers. Findings The data indicate what executives expect learning to deliver at an organisational level; the challenges of aligning learning to strategic priorities and the ways that HR professionals are measuring and reporting on the value of learning. A trend away from {\textquoteleft}return on investment{\textquoteright} approaches to {\textquoteleft}return on expectation{\textquoteright} assessments of the value of learning is identified. Research implications In addition to the views of senior managers, further research into the value expectations of line manager and other stakeholder groups is now required. Practical implications The article highlights the importance of identifying and communicating the alignment of learning strategy with organisational priorities; the need for proactive dialogue between HR professionals and senior decision makers to develop management trust in the learning value contribution and the development of a balanced range of value measures and assessments that are significant for the organisation in its specific context. Originality and value Traditional measures of training effectiveness have focused on the functional interests of learners and trainers. This research shifts attention to expectations at a strategic level and the consequences of this for measuring and reporting on the value of learning.",
author = "Valerie Anderson",
year = "2008",
doi = "10.1108/14754390810880480",
language = "English",
volume = "7",
pages = "11--16",
journal = "Strategic HR Review",
issn = "1475-4398",
number = "4",

}

RIS

TY - JOUR

T1 - View from the op: executive perceptions of the value of learningt

AU - Anderson, Valerie

PY - 2008

Y1 - 2008

N2 - Purpose This paper outlines important lessons for HR professionals who seek to ensure that investment in learning delivers strategic value to the organisation. Methodology / approach Making use of data from semi-structured interviews, the article explores the extent to which perceptions of the strategic value of learning held by senior HR professionals are aligned with those of senior operational managers. Findings The data indicate what executives expect learning to deliver at an organisational level; the challenges of aligning learning to strategic priorities and the ways that HR professionals are measuring and reporting on the value of learning. A trend away from ‘return on investment’ approaches to ‘return on expectation’ assessments of the value of learning is identified. Research implications In addition to the views of senior managers, further research into the value expectations of line manager and other stakeholder groups is now required. Practical implications The article highlights the importance of identifying and communicating the alignment of learning strategy with organisational priorities; the need for proactive dialogue between HR professionals and senior decision makers to develop management trust in the learning value contribution and the development of a balanced range of value measures and assessments that are significant for the organisation in its specific context. Originality and value Traditional measures of training effectiveness have focused on the functional interests of learners and trainers. This research shifts attention to expectations at a strategic level and the consequences of this for measuring and reporting on the value of learning.

AB - Purpose This paper outlines important lessons for HR professionals who seek to ensure that investment in learning delivers strategic value to the organisation. Methodology / approach Making use of data from semi-structured interviews, the article explores the extent to which perceptions of the strategic value of learning held by senior HR professionals are aligned with those of senior operational managers. Findings The data indicate what executives expect learning to deliver at an organisational level; the challenges of aligning learning to strategic priorities and the ways that HR professionals are measuring and reporting on the value of learning. A trend away from ‘return on investment’ approaches to ‘return on expectation’ assessments of the value of learning is identified. Research implications In addition to the views of senior managers, further research into the value expectations of line manager and other stakeholder groups is now required. Practical implications The article highlights the importance of identifying and communicating the alignment of learning strategy with organisational priorities; the need for proactive dialogue between HR professionals and senior decision makers to develop management trust in the learning value contribution and the development of a balanced range of value measures and assessments that are significant for the organisation in its specific context. Originality and value Traditional measures of training effectiveness have focused on the functional interests of learners and trainers. This research shifts attention to expectations at a strategic level and the consequences of this for measuring and reporting on the value of learning.

U2 - 10.1108/14754390810880480

DO - 10.1108/14754390810880480

M3 - Article

VL - 7

SP - 11

EP - 16

JO - Strategic HR Review

JF - Strategic HR Review

SN - 1475-4398

IS - 4

ER -

ID: 82448